definitive services
Experience Unmatched Luxury & Control
Our people and the services we provide define our firm. We take pride in delivering a first class client experience and work diligently to keep our staff trained and focused on always exceeding our client’s expectations. Our role as technology advocate begins with initial client discovery meetings and always take us through the long term service and care of completed installations. From smart home and commercial automation to lighting control and networking, we provide the best possible experience to our clients in Jupiter FL, Palm Beach, Hutchinson Island, Wellington, Jupiter Island, Fort Lauderdale, Boca, Delray Beach, and Hobe Sound.
Consultation
With our extensive experience providing smart technology and integrated systems, we can provide thoughtful discussion and valuable insight about what products and solutions work best to achieve your desired result. We give guidance and insight on what brands and technologies are reliable and which are most compatible with others. We’ll get you up to speed on the latest innovations and trends and answer all your questions. Our collaborative approach results in ideas and creative suggestions on how to incorporate technology to enhance your life at home or for a business. We will distinguish the types of technology that may give you issues versus that which can save time, money and frustration.
Project Specification
Throughout your project, we will cater our knowledge and expertise to your specific preferences and needs. We work collaboratively with other professionals, like architects and engineers, to ensure thoroughness when preparing contract documents and construction requirements. Our project specifications describe the type and quality of every product needed and address any necessary codes and standards.
Design & Engineering
Comprehensive and thoughtful system design and engineering results in the most efficient balance of functionality, reliability, and aesthetics. Avoid costly mistakes, changes, and tearing up walls once they’ve been closed. We pay careful attention to the numerous details involved with smart technology and integrated systems to ensure they are easy to use, deliver consistent performance and allow for future expansion or upgrades. Everything from wiring infrastructure, hardware location, control device placement, user interface design, power management and blending equipment with architectural elements and interiors is planned out in advance. We coordinate with architects, engineers, interior designers, general contractors, and affected sub-contractors to ensure the best result.
Lighting Design
Our in-house lighting experts will create an efficient and elegant lighting solution that illuminates your space for function and aesthetics. We consult and collaborate with architects, engineers, interior designers and general contractors. You’ll receive documentation for fixture specifications, placement, and electrical plans so that you are kept informed and prepared for future upgrades. With our technical expertise and precise design techniques, the resulted lighting design will enhance any space. In post-installation, we focus and aim fixtures to optimize how light strikes objects and surfaces. This comprehensive and intentional approach creates a complete and detailed out-come for you to enjoy.
System Documentation
Documenting the technology system design in advance of actual construction results in a smooth construction process. All parties involved in building your space will benefit from clearly defined drawings for device location, pre-wire, technical power, schematics, rack elevation, lighting control, motorized window treatments, equipment space planning, video sight lines, requirements for video niches, and more. We can collaborate with a professional design team composed of architects, engineers, designers, contractors, and consultants to reduce confusion and achieve a comprehensive and efficient project from start to finish.
Project Management
A smart technology project takes effective planning, organizing, and allocating resources to make sure it’s completed on time and with the desired result. Additionally, procedures and protocols need to be met, and unexpected issues should be resolved quickly. Our dedicated project managers oversee all details and consistently communicate with the contractor, subcontractors, and owner. Job sites contain many moving parts, so having a solid, experienced person responsible for bringing it together makes all the difference. Given the multifaceted nature of integrating different subsystems like audio/video, lighting control, climate, security, networking, and more, we take a proactive approach and communicate with all parties every step of the way.
Wire Installation
It’s often out of view behind the walls, but wire and cabling provide the electronic infrastructure for your smart technology system. The performance quality of your audio and video, security, CCTV, home network system and communications is impacted by the quality of the wire installation. Our technicians plan and implement all of your cabling needs in new construction or when upgrading an existing space. We take pride in selecting appropriate wire and in the craftsmanship of the installation to maximize performance and allow for easier maintenance and future upgrades.
Implementation
Smart technology and integrated systems need to be pursued with skill, precision, and some finesse. As much as we value our manufacturer partners, different products and brands have nuances that require special know-how and experience to optimize installation and access all the needed functionality. Our team of trained technicians receives ongoing education and stays up to date on the latest standards and best practices. We take pride in executing your system design with quality craftsmanship so that it functions reliably and as desired.
Programming
A beautiful, high-performance vehicle is only as good as its function. If it looks nice but doesn’t easily turn on or drive where you need it to, then its value is voided. This principle holds true with the user interface for your integrated technology system. Making sophisticated technology easy to use for any user, while still producing quality performance, requires advanced work on the backend. Control systems continue to integrate many subsystems like audio/video, media, lighting, shading, climate, and more. Think of it like this: each subsystem is speaking a different language. We translate everything together, so it speaks one language to you, making it easy to understand. Even if the equipment is properly selected and robust, the programming effort will determine whether its use is intuitive. Our programmers balance the technical know-how with the human element so you won’t need a manual filled with convoluted instructions. We make our technology easy to control whether you’re using a touchscreen, keypad, remote, or smart device.
Maintenance & Support
Just as a vehicle needs regular maintenance — maybe even requiring service or parts-replacements throughout time — a smart system, too, requires upkeep. We provide continued tuning and system adjustments at set time intervals based on your unique solution to maximize performance levels. When something goes wrong, which is an inevitable truth about electronics, we will be there to fix it quickly. Moreover, we know that constant innovation continues to advance electronic equipment. This means that there may eventually be new features that you will want to add to your system — for video, music, security or control. That’s why we take a proactive approach in our communications with you about the latest technology. We will listen to what is most important to you, and notify you when software or firmware updates are available. We’re here as a trusted advisor you can count on whenever you need us.
Your Home, Smarter: Ultimate Convenience in Home Control
We don’t just install devices; we program experiences.
Our solutions are designed to work the way you want, creating an environment that resonates with your vision of a safe and comfortable home.
Have Questions? Let’s Talk…
Proven Track Record
5-Star Rating On Google
5.00
Overall rating of 21 1st-party reviews
2024-12-11
Stephen Master
Used Don and Definitive for my new home A/V and Lutron needs in Palm Beach. Highly recommend them, they stood out in the craziness of new construction for being reliable and everyone sent to the house was highly skilled. Will work with them again
2024-12-06
Stephen Master
Used Don and Definitive for my new home A/V and Lutron needs in Palm Beach. Highly recommend them, they stood out in the craziness of new construction for being reliable and everyone sent to the house was highly skilled. Will work with them again
2024-11-11
Joey Lenz
Had some speakers installed as well as some remote control blinds. The owner Don was very friendly and Brian and billing with the extra mile to explain everything that needed to be explained. The installer Ken is second to none. He even put batteries in my remote control.!
2024-10-23
Joey Lenz
Had some speakers installed as well as some remote control blinds. The owner Don was very friendly and Brian and billing with the extra mile to explain everything that needed to be explained. The installer Ken is second to none. He even put batteries in my remote control.!
2024-06-11
John Paul Somers
Our experience with Definitive Electronics exceeded our expectations in every way. From the Shade design, planned WiFi coverage and all of the TV’s, we couldn’t be happier. From the initial sales consult with Tom Samuelson to the final installation support from Ken Wright and the expertise of the overall installation by Rob Glucksman, it was a first-rate experience!
2024-05-24
John Paul Somers
Our experience with Definitive Electronics exceeded our expectations in every way. From the Shade design, planned WiFi coverage and all of the TV’s, we couldn’t be happier. From the initial sales consult with Tom Samuelson to the final installation support from Ken Wright and the expertise of the overall installation by Rob Glucksman, it was a first-rate experience!
2024-03-11
Kelly Rothrock
We have worked with Definitive Electronics for many of our client's AV and low voltage needs. Their staff is highly educated and professional when it comes to the latest equipment on the market. Working with Definitive has been a smooth process throughout all of our construction processes, and Rothrock Construction will continue to work with their firm over the upcoming years.
2024-03-11
Michael Arrieta
I am so grateful for the professional advice and direction from Brian Hann. The best customer service I’ve ever received … he advised me in a way that no other company would
2023-12-18
Kelly Rothrock
We have worked with Definitive Electronics for many of our client's AV and low voltage needs. Their staff is highly educated and professional when it comes to the latest equipment on the market. Working with Definitive has been a smooth process throughout all of our construction processes, and Rothrock Construction will continue to work with their firm over the upcoming years.
2023-08-04
Michael Arrieta
I am so grateful for the professional advice and direction from Brian Hann. The best customer service I’ve ever received … he advised me in a way that no other company would
2023-03-11
Gary Glancy
Professional, personable and up to date on all the latest inovations in the industry. There's nothing that this group of people can't get accomplished. Super happy with the level of expertise and would highly recommend to anyone who considers themselves a audio & video geek.
2022-05-06
Gary Glancy
Professional, personable and up to date on all the latest inovations in the industry. There's nothing that this group of people can't get accomplished. Super happy with the level of expertise and would highly recommend to anyone who considers themselves a audio & video geek.
2020-06-27
Steve B.
This Team is very responsive and very knowledgeable. They have addressed and resolved questions/issues with Lutron, Nexis and Sonos Systems. Good firm to work with!
2020-03-11
Charles Alberti-Tedder
Friendly staff with knowledgable advice
2019-03-20
Charles Alberti-Tedder
Friendly staff with knowledgable advice
2019-03-11
Adam Griffin
Recently purchased Sonos Playbar, sub and play5. Couldn’t be happier. Owner is very knowledgeable of the electronics industry and passionate about there products. Highly suggest calling or stopping by if you have any home audio, outdoor lighting or marine electronics needs.
2019-03-11
Michelle Nix
Awesome experience, great company in FL
2018-09-19
Adam Griffin
Recently purchased Sonos Playbar, sub and play5. Couldn’t be happier. Owner is very knowledgeable of the electronics industry and passionate about there products. Highly suggest calling or stopping by if you have any home audio, outdoor lighting or marine electronics needs.
2018-08-10
Michelle Nix
Awesome experience, great company in FL
2016-03-11
Yani Kinz
Best av conpany in so flo
2015-04-25
Yani Kinz
Best av conpany in so flo