DE 2.0 Premium Support Memberships
For access to remote assistance, priority scheduling, and more.
You’ve invested time and money into your home technology. Our proactive monitoring and VIP service plans keep your automation, audio-video, network, and security systems running smoothly.
Protect your investment, optimize performance, and gain peace of mind with priority service and preferred pricing on upgrades.
Who is this for?
South Florida homeowners who want white-glove care from a licensed, insured, HTA-certified integrator.
Why do you need it?
Problems can be prevented, not just solved. We detect issues early, fix many remotely, and prioritize onsite help.
Choose Your Support Experience
Simple pricing that grows with you.
$69
per month
You value 24/7/365 access to the support team.
Features
24/7 Remote Support within 60 min
Remote appointments with Adv Support
Prioritized appointment scheduling
2% discount on equipment*
* excluding video equipment
Most Popular
$150
per month
You also need the flexibility to schedule on-site appointments tailored around your schedule.
Features
24/7 Remote Support within 30 min
- Remote appointments with Adv Support
- Prioritized appointment scheduling
3% discount on equipment*
Discounted labor rates
- On-site support within 24 hrs if urgent
Night + weekend appointments
1 x annual tech review
* excluding video equipment
$350
per month
You also value a hands-off approach to keeping your system online, all the time.
Features
24/7 Remote Support within 30 min
Remote appointments with Adv Support
- Prioritized appointment scheduling
5% discount on equipment*
- Discounted labor rates
- On-site support within 24 hrs if urgent
- Night + weekend appointments
2 x annual tech reviews
- Proactive system monitoring
* excluding video equipment
$650
per month
Reserved for our most discerning clients with a 10-minute response time on top of all of the other features.
Features
24/7 Remote Support within 10 min
Remote appointments with Adv Support
- Prioritized appointment scheduling
10% discount on equipment*
- Discounted labor rates
- On-site support within 24 hrs if urgent
- Night + weekend appointments
4 x annual tech reviews
- Proactive system monitoring
- Skip the line, every time
- Waived on-site trip fees
* excluding video equipment
Featured Member Benefits
Rapid Response 24/7
Our memberships offer guaranteed response times from our remote support team 24/7/365. If the issue can’t be resolved remotely, our advanced support team will be in touch within 1 hour to pick up where the remote team left off.
Prioritized Scheduling When You Need It Most
When an on-site service call is needed, who wants to wait? Our members enjoy the convenience of as-soon-as-possible support for urgent issues. Members jump to the front of the line with prioritized scheduling. It’s the peace of mind that professional help is available when you need it.
Proactive System Monitoring
Wouldn’t it be nice if someone could remotely monitor the health of your system? Our service team is trained to identify problems, begin troubleshooting, and put intelligent solutions into motion before the problem becomes an inconvenience.
Exclusive Service Discounts
Everyone likes a deal, right? Members receive preferred labor rates and other exclusive service discounts.
Ready for a Better Technology Experience?
Our team of technology experts can answer any questions you might have and help you select the right membership for your needs.
Call (561) 748-3564 today!
Let’s Create Your Dream Home Environment
Schedule a VIP in-home consultation with an integration specialist today!
Florida Service Areas
Don’t see your location? Reach out to our team to see if we serve your area and can accommodate your project.
CITIES, TOWNS, and COMMUNITIES
Admirals Cove, Atlantis, BallenIsles, Belle Glade, Boca Raton, Boynton Beach, Briny Breezes, Cloud Lake, Delray Beach, Frenchman’s Creek, Glen Ridge, Greenacres, Gulf Stream, Highland Beach, Hypoluxo, IBIS Golf & Country Club, Juno Beach, Jupiter, Jupiter Hills Village, Jupiter Inlet Colony, Lake Clarke Shores, Lake Park, Lake Worth Beach, Lantana, Lost Tree Village, Loxahatchee Groves, Manalapan, Mangonia Park, Mirasol, Ocean Ridge, Old Palm Golf Club, Palm Beach, Palm Beach Gardens, Palm Beach Shores, Palm Springs, Riviera Beach, Royal Palm Beach, South Palm Beach, Tequesta, The Bear’s Club, Wellington, Westlake, West Palm Beach
ISLANDS and COASTAL AREAS
Hypoluxo Island, Intracoastal Waterway (Palm Beach County), Jupiter Island, Ocean Ridge Barrier Island, Palm Beach Island, Palm Beach Shores, Singer Island, South Palm Beach Barrier Island, waterfront properties along the Intracoastal Waterway
MARINAS
Admirals Cove Marina (Jupiter), Jupiter Yacht Club & Marina, Lake Park Harbor Marina, Loggerhead Marina (Jupiter), Loggerhead Marina (Riviera Beach), Old Port Cove Marina (North Palm Beach), Palm Harbor Marina (West Palm Beach), Riviera Beach Marina Village, Safe Harbor Rybovich (West Palm Beach), Marinas on Singer Island
CITIES, TOWNS, and COMMUNITIES
Cocoa, Cocoa Beach, Indialantic, Indian Harbour Beach, Melbourne, Melbourne Beach, Merritt Island, Palm Bay, Rockledge, Satellite Beach, Suntree, Viera
ISLANDS and COASTAL AREAS
Atlantic Barrier Islands, Cape Canaveral area, Merritt Island, waterfront properties along the Indian River Lagoon (Brevard County)
MARINAS
Cape Marina (Cape Canaveral), Eau Gallie Yacht Basin (Melbourne), Harbortown Marina (Satellite Beach), Melbourne Harbor Marina, Port Canaveral Marinas
CITIES, TOWNS, and COMMUNITIES
Cooper City, Coral Ridge, Dania Beach, Davie, Deerfield Beach, Fort Lauderdale, Hallandale Beach, Harbor Beach, Hillsboro Beach, Hollywood, Lauderdale-by-the-Sea, Las Olas Isles, Lighthouse Point, Oakland Park, Parkland, Plantation, Pompano Beach, Sea Ranch Lakes, Southwest Ranches, Weston, Wilton Manors
ISLANDS and COASTAL AREAS
Harbor Beach, Hillsboro Mile, Intracoastal Waterway (Broward County), Lauderdale Beach, Las Olas Isles
MARINAS
Bahia Mar Yachting Center (Fort Lauderdale), Harbour Towne Marina, Hillsboro Inlet Marina, Lauderdale Marina, Loggerhead Marina – Fort Lauderdale, Pier 66 Marina, Safe Harbor Lauderdale Marine Center
CITIES, TOWNS, and COMMUNITIES
Tampa (including South Tampa enclaves such as Davis Islands, Harbour Island, Hyde Park, Bayshore Beautiful, Sunset Park, Golfview, Beach Park, and Palma Ceia), Avila in Carrollwood, Westchase, Carrollwood, Cory Lake Isles, and waterfront communities in Apollo Beach
ISLANDS and COASTAL AREAS
Davis Islands, Harbour Island, Bayshore Boulevard and Hillsborough Bay waterfront neighborhoods in South Tampa, waterfront communities along Tampa Bay in Apollo Beach
MARINAS
Marjorie Park Yacht Basin (Davis Islands), Davis Island Yacht Club (Davis Islands), Tampa Convention Center Marina (Downtown Tampa), Marina Pointe Marina (South Tampa), Tampa Bay Marina & Boat Yard (Tampa), PORT 32 Marina – Tampa, Little Harbor Marina (Ruskin)
CITIES, TOWNS, and COMMUNITIES
Indian River Shores, Orchid, Sebastian, Vero Beach, Wabasso, Windsor
ISLANDS and COASTAL AREAS
Barrier Island (Vero Beach), waterfront properties along the Indian River Lagoon
MARINAS
Capt Hiram’s Marina (Sebastian), Sebastian Municipal Marina, Vero Beach City Marina, Quail Valley River Club Marina
CITIES, TOWNS, and COMMUNITIES
Clermont, Montverde (Bella Collina), Mount Dora, Howey‑in‑the‑Hills, Tavares, Eustis, select gated and lakefront communities throughout Lake County, including Bella Collina, lakeside estates on the Harris Chain of Lakes, and high‑end homes around the Clermont Chain of Lakes
CITIES, TOWNS, and COMMUNITIES
Ocala, Golden Ocala Golf & Equestrian Club, Golden Hills, Country Club of Ocala, Northwest Ocala “Golden Corridor” equestrian estates, select gated golf and equestrian communities throughout Marion County
CITIES, TOWNS, and COMMUNITIES
Hobe Sound, Indiantown, Jensen Beach, Jupiter Island (Martin County portion), Loblolly, Mariner Sands, Palm City, Port Salerno, Sailfish Point, Sewall’s Point, Stuart, The Medalist, Willoughby Golf Club
ISLANDS and COASTAL AREAS
Hutchinson Island, intracoastal waterfront communities, Jupiter Island, Sailfish Point Peninsula, waterfront properties along Indian River Lagoon
MARINAS
Harbour Ridge Marina (Palm City), Loggerhead Club & Marina – Stuart, Manatee Pocket marinas in Port Salerno (including Pirate’s Cove Resort & Marina and nearby facilities), Sunset Bay Marina & Anchorage (Stuart), Sailfish Marina of Stuart
CITIES, TOWNS, and COMMUNITIES
Aventura, Bal Harbour, Bay Harbor Islands, Brickell, Coconut Grove, Coral Gables, Edgewater, Fisher Island, Golden Beach, Indian Creek Village, Key Biscayne, Miami, Miami Beach, Palmetto Bay, Pinecrest, South Miami, Sunny Isles Beach, Surfside, Wynwood (select luxury developments)
ISLANDS and COASTAL AREAS
Fisher Island, Hibiscus Island, Indian Creek Island, Intracoastal Waterway (Miami-Dade County), Key Biscayne, Palm Island, Star Island, Venetian Islands
MARINAS
Bayside Marina, Bill Bird Marina at Haulover Park, Crandon Park Marina (Key Biscayne), Dinner Key Marina (Coconut Grove), Grove Harbour Marina, Island Gardens Deep Harbour, Miami Beach Marina
CITIES, TOWNS, and COMMUNITIES
Basswood Estates, Okeechobee, Taylor Creek, Treasure Island (Lake Okeechobee), waterfront properties along Lake Okeechobee
CITIES, TOWNS, and COMMUNITIES
Apopka, Bay Hill, Doctor Phillips, Horizon West, Lake Buena Vista, Maitland, Ocoee, Orlando, Winter Garden, Winter Park, Windermere
CITIES, TOWNS, and COMMUNITIES
Kissimmee, Harmony, St. Cloud, Celebration, Reunion Resort, Bellalago, Bears Den at Reunion, Eagle Creek, Northshore at Lake Hart, Narcoossee estates, lakefront estates and gated communities along East Lake Tohopekaliga and Lake Tohopekaliga
CITIES, TOWNS, and COMMUNITIES
St. Petersburg (including Snell Isle and Old Northeast), Clearwater, Clearwater Beach, Belleair, Belleair Beach, Belleair Shore, Belleair Bluffs, Sand Key, Tierra Verde, Dunedin, Palm Harbor (including Ozona and Crystal Beach), East Lake, and Tarpon Springs
ISLANDS and COASTAL AREAS
Barrier‑island and Gulf‑front communities including Clearwater Beach, Sand Key, Belleair Beach, Belleair Shore, Indian Rocks Beach, Indian Shores, Redington Beach, Madeira Beach, Treasure Island, St. Pete Beach, Tierra Verde, plus Intracoastal Waterway waterfront corridors throughout coastal Pinellas County
MARINAS
Maximo Marina (St. Petersburg), St. Petersburg Municipal Marina (Downtown St. Petersburg), Port Tarpon Marina (Tarpon Springs), Bay Pines Marina (Seminole/St. Petersburg area), Mariner’s Cove Marina (Gulfport/Boca Ciega Bay), full‑service marinas and yacht clubs serving Clearwater Beach, Sand Key, and the broader Intracoastal Waterway in coastal Pinellas County
CITIES, TOWNS, and COMMUNITIES
Lakeland, Lakeland Highlands, Winter Haven, Cypress Gardens, Grasslands, Lake Wales (including Mountain Lake), Lake Alfred, Haines City, Davenport, lakefront and gated communities around the Winter Haven Chain of Lakes, and other Polk County lakes
CITIES, TOWNS, and COMMUNITIES
Altamonte Springs, Casselberry, Heathrow, Lake Mary, Longwood, Oviedo, Sanford, Winter Springs
CITIES, TOWNS, and COMMUNITIES
Fort Pierce, Hutchinson Island, Port St. Lucie, River Park, St. Lucie West, White City
ISLANDS and COASTAL AREAS
Hutchinson Island, intracoastal waterfront communities, waterfront properties along the Indian River Lagoon
MARINAS
Fort Pierce City Marina, Harbour Cove Marina (Fort Pierce), Safe Harbor Harborage Yacht Club (Fort Pierce)
Daytona Beach Shores, Ormond Beach, New Smyrna Beach, Ponce Inlet, Port Orange, Spruce Creek Fly-In, DeBary, riverfront and oceanfront communities throughout Volusia County
ISLANDS and COASTAL AREAS
Atlantic oceanfront areas in Daytona Beach Shores, Ormond Beach, Ormond-by-the-Sea, New Smyrna Beach, Ponce Inlet, Intracoastal Waterway and Halifax River waterfront corridors with luxury riverfront homes and condominiums
MARINAS
Halifax Harbor Marina (Daytona Beach), Loggerhead Marina at Daytona Beach, Loggerhead Marina at Inlet Harbor Marina (Ponce Inlet), New Smyrna Beach City Marina
We collaborate closely with home builders and interior designers from Orlando to Miami, acting as a trusted integration partner who understands design intent, construction timelines, and the elevated expectations of luxury clients.
Let’s get to know each other.

What Our Clients Say
Proven Track Record ⭐ 5-Star Rating on Google
Proven Track Record
⭐ 5-Star Rating on Google
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