Privacy Policy

What personal data we collect and why we collect it

Contact forms

Contact forms are available on our website that can be used to get in touch with us online. If a user takes advantage of this service, the data entered into the contact form is transferred to us and stored on our system. This data includes:

Name
Email
Telephone number
Message

At the time at which the message is sent, the following additional data is collected:

IP address of user
Referrer
Date and time of submission

Cookies

We may use “cookies” to track how you use the Website. A cookie is a piece of software that a web server can store on Users’ PCs and use to identify Users should they visit the Website again. Users may adjust their web browser software if they do not wish to accept cookies. To withdraw your consent after accepting a cookie, delete the cookie from your computer. The following cookies may be set by this website: Google Analytics, Hubspot, MailPoet, MonsterInsights.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

https://privacy.google.com/businesses/compliance/#?modal_active=none

Who we share your data with

We may share your data with 3rd parties, like advertisers and service providers.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact form submissions may be sent via email.

Contacting Us

Click Here To Email
Phone: (561) 748-3564

Additional information

How we protect your data

Information about Users that is maintained on our systems is protected using industry standard security measures. However, no security measures are perfect or impenetrable, and we cannot guarantee that the information submitted to, maintained on or transmitted from its systems will be completely secure. We are not responsible for the circumvention of any privacy settings or security measures relating to the Website by any Users or third parties.

Proven Track Record

5-Star Rating On Google

5.00 Out of 5 Stars

Overall rating of 21 1st-party reviews

2024-12-11

Stephen Master

Used Don and Definitive for my new home A/V and Lutron needs in Palm Beach. Highly recommend them, they stood out in the craziness of new construction for being reliable and everyone sent to the house was highly skilled. Will work with them again

2024-12-06

Stephen Master

Used Don and Definitive for my new home A/V and Lutron needs in Palm Beach. Highly recommend them, they stood out in the craziness of new construction for being reliable and everyone sent to the house was highly skilled. Will work with them again

2024-11-11

Joey Lenz

Had some speakers installed as well as some remote control blinds. The owner Don was very friendly and Brian and billing with the extra mile to explain everything that needed to be explained. The installer Ken is second to none. He even put batteries in my remote control.!

2024-10-23

Joey Lenz

Had some speakers installed as well as some remote control blinds. The owner Don was very friendly and Brian and billing with the extra mile to explain everything that needed to be explained. The installer Ken is second to none. He even put batteries in my remote control.!

2024-06-11

John Paul Somers

Our experience with Definitive Electronics exceeded our expectations in every way. From the Shade design, planned WiFi coverage and all of the TV’s, we couldn’t be happier. From the initial sales consult with Tom Samuelson to the final installation support from Ken Wright and the expertise of the overall installation by Rob Glucksman, it was a first-rate experience!

2024-05-24

John Paul Somers

Our experience with Definitive Electronics exceeded our expectations in every way. From the Shade design, planned WiFi coverage and all of the TV’s, we couldn’t be happier. From the initial sales consult with Tom Samuelson to the final installation support from Ken Wright and the expertise of the overall installation by Rob Glucksman, it was a first-rate experience!

2024-03-11

Kelly Rothrock

We have worked with Definitive Electronics for many of our client's AV and low voltage needs. Their staff is highly educated and professional when it comes to the latest equipment on the market. Working with Definitive has been a smooth process throughout all of our construction processes, and Rothrock Construction will continue to work with their firm over the upcoming years.

2024-03-11

Michael Arrieta

I am so grateful for the professional advice and direction from Brian Hann. The best customer service I’ve ever received … he advised me in a way that no other company would

2023-12-18

Kelly Rothrock

We have worked with Definitive Electronics for many of our client's AV and low voltage needs. Their staff is highly educated and professional when it comes to the latest equipment on the market. Working with Definitive has been a smooth process throughout all of our construction processes, and Rothrock Construction will continue to work with their firm over the upcoming years.

2023-08-04

Michael Arrieta

I am so grateful for the professional advice and direction from Brian Hann. The best customer service I’ve ever received … he advised me in a way that no other company would

2023-03-11

Gary Glancy

Professional, personable and up to date on all the latest inovations in the industry. There's nothing that this group of people can't get accomplished. Super happy with the level of expertise and would highly recommend to anyone who considers themselves a audio & video geek.

2022-05-06

Gary Glancy

Professional, personable and up to date on all the latest inovations in the industry. There's nothing that this group of people can't get accomplished. Super happy with the level of expertise and would highly recommend to anyone who considers themselves a audio & video geek.

2020-06-27

Steve B.

This Team is very responsive and very knowledgeable. They have addressed and resolved questions/issues with Lutron, Nexis and Sonos Systems. Good firm to work with!

2020-03-11

Charles Alberti-Tedder

Friendly staff with knowledgable advice

2019-03-20

Charles Alberti-Tedder

Friendly staff with knowledgable advice

2019-03-11

Adam Griffin

Recently purchased Sonos Playbar, sub and play5. Couldn’t be happier. Owner is very knowledgeable of the electronics industry and passionate about there products. Highly suggest calling or stopping by if you have any home audio, outdoor lighting or marine electronics needs.

2019-03-11

Michelle Nix

Awesome experience, great company in FL

2018-09-19