Definitive Design-build Process
As a design-build technology integrator, we implement five phases throughout the course of a project from concept to completion. Careful thought and attention are given during each step to ensure you receive a smart solution tailored to your needs that delivers the benefits you desire. We are committed to making the entire experience as effective and efficient as possible.
We are responsible for all phases of the audio/video and integrated technology work including the “needs assessment,” system design, engineering, installation, commissioning, training, and service. During the design-build process, it is important to ensure the needs analysis (also called the “Discovery”) has been performed; otherwise, the system design and project contract will be too vague.
The project always begins with a discovery process, where we listen to the client’s needs and desires. Our preliminary interviews are relaxed but still comprehensive and specific. Regardless of the project — be it home audio video, automation, lighting control, home phone systems, or anything in between — a thorough process is in place. We aim to balance the client’s desires with the realities of technology trends, budget constraints, and built-in obsolescence.
Once the necessary information has been gathered, a detailed report can be developed in accordance with these plans. Our system design team will define all aspects of the project functionality for each room or area. An extensive set of project drawings are created that show graphically where all hardware and pre-wire drops will be located. All hardware and labor are defined with exacting detail. We then meet with the client to deliver this information for review, feedback, and ultimate approval.
After the client has signed off on the system design and project price, our engineering team will plan and produce documents and drawings for the installation of the technical solutions to not only meet client needs but ensure reliability and ease of use. A complete engineering documentation package will be presented to the client at the completion of the project.
Once rough and trim phase engineering documentation is complete, we are ready to install the infrastructure — such as conduit, low voltage wiring, and enclosure. We purchase all AV equipment and assemble as appropriate in our office or at the job site. Our job is complete only when the client is 100% satisfied with the finished product. The length of time for this phase is dependent upon the timeframe of construction. Once the system installation is complete, all engineering documentation is updated to an a
A complete set of as-built documentation is delivered to every client at the final project sign-off. We strive to make every client a client for life. By delivering as-built documentation and programming source code to our clients, we ensure that the investment they have made into their home is well protected and may be serviced for life with accuracy and diligence. We honor all manufacturer warranties plus a 12-month workmanship warranty.
FROM START, TO FINISH,
and Beyond…
Whether you’re a new customer interested in our solutions, or an existing customer seeking support, we would love to hear from you. Don’t hesitate to call or use our contact form to reach us for any reason. Our talented staff of representatives is knowledgeable, responsive and ready to answer your questions. Our technicians are certified, experienced, and extremely passionate about every project. We take pride in building lifelong relationships with our valued customers. Contact us, we are ready to go to work for you.
Have Questions? Let’s Talk…
Proven Track Record
5-Star Rating On Google
5.00
Overall rating of 21 1st-party reviews
2024-12-11
Stephen Master
Used Don and Definitive for my new home A/V and Lutron needs in Palm Beach. Highly recommend them, they stood out in the craziness of new construction for being reliable and everyone sent to the house was highly skilled. Will work with them again
2024-12-06
Stephen Master
Used Don and Definitive for my new home A/V and Lutron needs in Palm Beach. Highly recommend them, they stood out in the craziness of new construction for being reliable and everyone sent to the house was highly skilled. Will work with them again
2024-11-11
Joey Lenz
Had some speakers installed as well as some remote control blinds. The owner Don was very friendly and Brian and billing with the extra mile to explain everything that needed to be explained. The installer Ken is second to none. He even put batteries in my remote control.!
2024-10-23
Joey Lenz
Had some speakers installed as well as some remote control blinds. The owner Don was very friendly and Brian and billing with the extra mile to explain everything that needed to be explained. The installer Ken is second to none. He even put batteries in my remote control.!
2024-06-11
John Paul Somers
Our experience with Definitive Electronics exceeded our expectations in every way. From the Shade design, planned WiFi coverage and all of the TV’s, we couldn’t be happier. From the initial sales consult with Tom Samuelson to the final installation support from Ken Wright and the expertise of the overall installation by Rob Glucksman, it was a first-rate experience!
2024-05-24
John Paul Somers
Our experience with Definitive Electronics exceeded our expectations in every way. From the Shade design, planned WiFi coverage and all of the TV’s, we couldn’t be happier. From the initial sales consult with Tom Samuelson to the final installation support from Ken Wright and the expertise of the overall installation by Rob Glucksman, it was a first-rate experience!
2024-03-11
Kelly Rothrock
We have worked with Definitive Electronics for many of our client's AV and low voltage needs. Their staff is highly educated and professional when it comes to the latest equipment on the market. Working with Definitive has been a smooth process throughout all of our construction processes, and Rothrock Construction will continue to work with their firm over the upcoming years.
2024-03-11
Michael Arrieta
I am so grateful for the professional advice and direction from Brian Hann. The best customer service I’ve ever received … he advised me in a way that no other company would
2023-12-18
Kelly Rothrock
We have worked with Definitive Electronics for many of our client's AV and low voltage needs. Their staff is highly educated and professional when it comes to the latest equipment on the market. Working with Definitive has been a smooth process throughout all of our construction processes, and Rothrock Construction will continue to work with their firm over the upcoming years.
2023-08-04
Michael Arrieta
I am so grateful for the professional advice and direction from Brian Hann. The best customer service I’ve ever received … he advised me in a way that no other company would
2023-03-11
Gary Glancy
Professional, personable and up to date on all the latest inovations in the industry. There's nothing that this group of people can't get accomplished. Super happy with the level of expertise and would highly recommend to anyone who considers themselves a audio & video geek.
2022-05-06
Gary Glancy
Professional, personable and up to date on all the latest inovations in the industry. There's nothing that this group of people can't get accomplished. Super happy with the level of expertise and would highly recommend to anyone who considers themselves a audio & video geek.
2020-06-27
Steve B.
This Team is very responsive and very knowledgeable. They have addressed and resolved questions/issues with Lutron, Nexis and Sonos Systems. Good firm to work with!
2020-03-11
Charles Alberti-Tedder
Friendly staff with knowledgable advice
2019-03-20
Charles Alberti-Tedder
Friendly staff with knowledgable advice
2019-03-11
Adam Griffin
Recently purchased Sonos Playbar, sub and play5. Couldn’t be happier. Owner is very knowledgeable of the electronics industry and passionate about there products. Highly suggest calling or stopping by if you have any home audio, outdoor lighting or marine electronics needs.
2019-03-11
Michelle Nix
Awesome experience, great company in FL
2018-09-19
Adam Griffin
Recently purchased Sonos Playbar, sub and play5. Couldn’t be happier. Owner is very knowledgeable of the electronics industry and passionate about there products. Highly suggest calling or stopping by if you have any home audio, outdoor lighting or marine electronics needs.
2018-08-10
Michelle Nix
Awesome experience, great company in FL
2016-03-11
Yani Kinz
Best av conpany in so flo
2015-04-25
Yani Kinz
Best av conpany in so flo